Protecting your privacy is our number one priorty. On this page, you will be able to see how the personal information collected through this website (samandsage.co.za) will be treated. Since we’re not lawyers, this information will be provided in a familiar and easy-to-digest style.
WHO WE ARE
We are Sam and Sage, Pty LTD., a South-African based company founded in 2018.
WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
When you leave a comment on this site, we collect user input data shown in the comment forms, as well as the visitor’s IP address and browser agent string to help with spam detection and prevention.
If you upload any images to this website, please ensue you do not embed the location data (EXIF GPS) as visitors to our site will be able to download these images and extract such location data.
We collect and store user input data submitted to us through contact forms on this website, along with related meta-information about your submission. These include the time-stamp, visitor’s IP address, and user agent (browser). We also make use of third party services which may collect information about website visitors. Currently, these include Google Analytics, MailChimp and WooCommerce on this website.
This website makes use of ‘cookies’ to collect information and data through the standard operation of internet servers. In case you’re wondering, ‘cookies’ are small text files a website can (and which we may use) to recognise repeat users, facilitate on-going access and allow a website to track usage behaviour in order to compile aggregate data that in turn allows us to improve the functionality and content of our site.
The information collected by cookies is not used to personally identify you. If you do not want any information to be collected through cookies, you can make use of the feature in your browser that allows you to accept or deny the cookie feature. Keep in mind, cookies may be necessary to provide you with certain features available on our website, and thus if you were to disable cookies – you may not be able to make use of those features, and your access to our website will be limited. If you do accept a ‘cookie’, you thereby consent to our use of any personal information collected by us through that cookie.
Visitors who leave comments on our site may opt-in to save their name, email address and website in cookies. This is for your convenience, so you don’t have to fill your details in again when leaving another comment. These cookies are stored for a period of one year.
If you log in to an account on this site, we will set a temporary cookie to determine your browser settings and whether it accepts cookies. This contains no personal data and is discarded when you close your browser.
When you log in, several cookies will be set up to save your login information and screen display choices. These login cookies last for a period of two days, and screen option cookies for a period of one year. By selecting “Remember Me”, your login will remain saved for a period of two-weeks. If you log out of your account, the login cookies will be removed.
Users who edit or publish articles on this site will also have further cookies saved in their browser to identify and indicate the post ID of the article, but do not contain any personal information.
EMBEDDED CONTENT FROM OTHER WEBSITES
Articles published on this website may from time-to-time include embedded content such as videos, images, articles and text. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We currently make use of Google Analytics to provide us with information related to users visits, demographics and time spent on our website.
WHO WE SHARE YOUR DATA WITH
We do not share your data with third parties, however, we do make use of some website plugins and services that may pass data, including personal information, to external servers to process, such as Askimet Anti-Spam, Jetpack, Google Analytics, Facebook or WooCommerce.
We may be required to disclose your personal information if such use or disclosure is required by a court of law, or in the case of a legal process being served on us, or to protect and defend our rights or property.
Furthermore, we will promptly notify you if we become aware of any unauthorised use, disclosure or processing of your personal information.
HOW LONG WE RETAIN YOUR DATA
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
WHAT RIGHTS YOU HAVE OVER YOUR DATA
If you have an account on this website, or have left any comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
WHERE WE SEND YOUR DATA
Visitor comments may be checked through an automated spam detection service.
YOUR CONTACT INFORMATION
Should you decide to register as a user on this website, or if you place an order, we may require you to provide us with you name and surame; email address; physical address; gender; mobile number; and date of birth.
This information will be used for purposes of ordering, sale and delivery of goods, to contact you regarding current or new goods or services or any other goods, new features, special offers and promotional competitions offered by us or any of our divisions and/or partners (unless you have opted out from receiving marketing material from us).
We may be required to disclose this information to our suppliers in order for them to contact you directly in the event of you submitting a warranty claim regarding any goods purchased which may require their involvement.
HOW WE PROTECT YOUR DATA
We respect your privacy and will take all reasonable measures to protect it.
Sam and Sage ensures that all of our employees, third party service providers, divisions and partners (including their employees and third party service providers) having access to your personal information are bound by appropriate and legally binding confidentiality and non-use obligations (save as permitted herein) in relation to your personal information.
Your personal information is treated as strictly confidential and we will take the appropriate technical and organisational measures to ensure that your personal information is kept secure and protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alterations, disclosure or access.
WHAT DATA BREACH PROCEDURES WE HAVE IN PLACE
Our website is encrypted using SSL (Secure Sockets Layer) to secure data transfers, credit card transactions, logins and other personal information.
INDUSTRY REGULATORY DISCLOSURE REQUIREMENTS
Whilst we will do all things reasonably necessary to protect your rights of privacy, we cannot guarantee or accept any liability whatsoever for unauthorised or unlawful disclosures of your personal information, whilst in our possession, made by third parties who are not subject to our control, unless such disclosure is as a result of our gross negligence.
If you disclose your personal information to a third party, such as an entity which operates a website linked to this Website or anyone other than Sam and Sage, SAM AND SAGE SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE, HOWSOEVER ARISING, SUFFERED BY YOU AS A RESULT OF THE DISCLOSURE OF SUCH INFORMATION TO THE THIRD PARTY. This is because we do not regulate or control how that third party uses your personal information.
Sam and Sage undertakes never to sell or make your personal information available to any third party other than as provided for in this policy, unless we are compelled to do so by law. In particular, in the event of a fraudulent online payment, Sam and Sage reserves the right to disclose relevant personal information for criminal investigation purposes or in line with any other legal obligation for disclosure of the personal information which may be required of it.